Privacy Policy

Last updated: 🔁 01 September 2025

Introduction

Cosmiq8, a division of DSL Verizons, respects your privacy and values your trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use www.cosmiq8.com or purchase our services.

By accessing our site or services, you consent to this Privacy Policy. If you disagree, please discontinue use.

  1. Who We Are
  • Cosmiq8: A spiritual wellness product line offering personalised energy cards.
  • Parent Company: DSL Verizons.
  • Corporate Address: Building No: 9, 13th floor, Raheja Mindspace IT Park, Mindspace, Madhapur Rd, HITEC City, Madhapur, Telangana, 500081, India.
  • Contact: 📧 support@cosmiq8.com | 📞 +91-7989708953.
  1. Information We Collect
  2. a) Personal Information
  • Name, email, phone/WhatsApp number.
  • Birth details (date, time, place of birth, name spelling).
  • Shipping address for physical cards.
  1. b) Payment Data
  • Processed by Razorpay/UPI/banks.
  • We do not store credit card, debit card, or CVV numbers.
  1. c) Technical Data
  • IP address, browser type, operating system.
  • Referring site, pages visited, time spent.
  1. d) Communications
  • WhatsApp chats, email interactions, customer support requests.
  1. e) Cookies & Tracking
  • Session cookies (for site performance).
  • Analytics cookies (Google Analytics).
  • Marketing cookies (remarketing pixels – only with consent).
  1. Purpose of Data Collection

We collect your data to:

  • Personalise and deliver your Cosmiq8 Energy Card.
  • Process transactions securely.
  • Provide customer service and updates.
  • Send promotions (only with opt-in).
  • Improve website design, features, and performance.
  1. Legal Basis for Processing (DPDP + GDPR aligned)
  • Consent → you agree to share birth details, contact info.
  • Contract → fulfilling your order.
  • Legitimate Interests → fraud prevention, analytics.
  • Legal Obligation → tax, compliance, accounting.
  1. Sharing of Data

We share limited data with:

  • Payment processors (Razorpay, UPI, banks).
  • Couriers (shipping name, address, phone).
  • Technology providers (hosting, analytics, WhatsApp/email platforms).

We never sell personal data to third parties.

  1. Retention Policy
  • Order & tax records: 8 years.
  • Support emails/chats: 24 months.
  • Marketing contacts: until you unsubscribe.
  • Analytics data: anonymised after 26 months.
  1. International Data Transfers

Our hosting/email providers may store data outside India. We ensure contracts and technical safeguards are in place.

  1. Data Protection & Security
  • SSL encryption (HTTPS).
  • Role-based access control.
  • Regular security audits.
  • Vendor due diligence.
  1. Your Rights (DPDP, GDPR)

You can:

  • Request access to your personal data.
  • Correct inaccuracies.
  • Request deletion (subject to legal retention).
  • Opt out of marketing communications.
  • File a grievance with our DPO (see contact below).
  1. Cookies & Preferences

See our separate Cookies Policy (/legal/cookies/) for details. You can reject or manage cookies via our banner.

  1. Children’s Privacy

Our services are intended for 18+ only. If we unknowingly collect data from a child, contact us for deletion.

  1. Changes to Policy

We may update this Policy. The latest version will always appear on www.cosmiq8.com/legal/privacy/.

  1. Contact (Grievance Officer/DPO)

DSL Verizons – Cosmiq8 Division
Building No: 9, 13th floor, Raheja Mindspace IT Park, Madhapur, Telangana, 500081, India
📧 support@cosmiq8.com
📞 +91-7989708953

 

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